EFFECTIVE DATE: November 2020
WHAT INFORMATION WE COLLECT AND HOW WE USE IT
When visiting sleeplessinnola.com, we will learn certain personally identifiable information and non-personal identifiable information about you during your visit.
Personal information is information that specifically identifies you such as your name, phone number, physical address, email address, and credit card information.
Non-personal information or Anonymous information is information that cannot be used to personally identify you such as your computer’s IP address or your browser type.
PERSONAL INFORMATION YOU VOLUNTARILY PROVIDE TO US
We collect the personal information you provide directly to us. For example, we collect your name and email address when you sign up for our email. The type of personal information we may collect include:
* First name
* Last name
* Email address
* Shipping address
* Billing address
* Phone number
* Payment information
* Family information
* Any other information you choose to provide
The personal information you provide to us is used to help us communicate with you, process transactions, provide customer service, and administer this Site. The information we collect enables us to:
* Respond to questions and comments
* Send emails
* Solicit feedback
* Subscribe users to newsletter
* Send updates
* Provide technical support
* Provide products and services requested by users
* Inform users about offers and promotions
* Send invoices
* Provide testimonials
* Improve our Site
Please note that whenever you voluntarily make your personal information or other information available for public viewing such as comments on a blog post that information can be seen, collected, and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
NON- PERSONAL INFORMATION THAT IS AUTOMATICALLY COLLECTED
INTERNET ACTIVITY. When you visit this Site, we may collect and store information about your visits, such as internet domain, IP address, date and time you access our Site, pages you visit, your browser type, and the referring URL (the website you came from before visiting our Site). We use this type of information to analyze our user traffic, to operate the Site, and to provide quality service.
HOW WE USE YOUR INFORMATION. Sleepless in Nola, LLC. uses your personal and non-personal information for the following purposes:
* Inform and promote our products and/or Services
* Notify you about changes to our products and/or Services
* Provide customer support
* Maintain a relationship with our established and potential clients
* Analyze or gather valuable information to improve our customer relations, products, and/or Services.
GENERAL DATA PROTECTION REGULATION. The General Data Protection Regulation (the “GDPR”) applies to any business that offers products/services and/or collects personal information from citizens of the European Union (the “EU”). Under this law, EU citizens have the following rights:
The right to know how we are using your personal data.
The right to know what information is held about them and how it is processed.
The right to have your personal data corrected if inaccurate or incomplete.
The right to have their personal data deleted or removed without providing a specific reason for the deletion or removal.
The right to block or suppress the processing of their personal data.
The right to retain and reuse their personal data for their own purpose.
The right to object to their personal data being used.
The right to object to any automated decision making and/or profiling.
Sleepless in Nola, LLC. will not process your data without your consent and will retain your personal data as long as your account is active or for a limited period of time in order to fulfill the purposes of limited marketing for services, provide customer service, process transactions, resolve any disputes, enforce our agreements, and/or any other legal obligations as required by law.
COOKIES. Like many websites, when you visit the Site, we may send “cookies” to your computer that uniquely identify your browser and records your preferences and actions. A cookie is a small data file that enables your computer to have a dialogue with our Site so you can log in faster and enhance your navigation through the Site. The cookie contains a string of numbers and letters to identify the user such as username, password, or preferences. Cookies are used to provide a customized user experience and to make the Site easier for you to use. For example, we may use a cookie to identify your username and password so you do not have to log in every time you visit our Site.
We may use the information gathered by our cookies to compile aggregate data about user traffic and interaction to better understand how our Site is used and to improve user experience.
We may use both session and persistent cookies. Session cookies expire when you close your browser. Persistent cookies remain on your computer after you close your session and until you delete them. Cookies can be deleted or disabled at any time by using the privacy settings in your browser. However, if you choose to delete or disable cookies some features of this Site may not work properly.
HOW WE PROTECT YOUR INFORMATION
HOW WE SHARE YOUR INFORMATION
We may share your information with your consent. We may share your information with trusted partners and vendors who help us operate this Site, provide customer support, and conduct our business.
We may share your information when we reasonably believe it is necessary to comply with applicable laws, governmental authorities, or other third parties.
We may share your information when we reasonably believe it is necessary to protect the rights, property, or safety of Sleepless in Nola, LLC., users, and the public.
LINKS TO OTHER WEBSITES
This Site is not directed to children under the age of 18. To access or use this Site, you warrant that you are at least 18 years of age and are otherwise legally able to form a binding contract. We do not knowingly collect personal information from children under the age of 18.
If at any time you do not wish to receive emails or any other communications from Sleepless in Nola, LLC., please notify us or you may opt-out by clicking the unsubscribe link in the footer of our emails.
QUESTIONS REGARDING YOUR PRIVACY